Meliá Hotels International is unique among the 20 largest international
hotel groups in having an origin in leisure and the ideal size to
combine exceptional hospitality with management that is efficient and
close to its stakeholders. All of this, along with our Spanish warmth
and passion, makes us distinct and different.
"Leisure at heart, business in mind"
corporate slogan conveys our perfect harmony between heart and mind,
between the exceptional hospitality we offer and the excellence and
rigour of our management.
The four core attributes that make us stand out are:
Warmth and conviviality
Our treatment is warm and personal. We mix fun with
professionalism, and we balance naturalness with formality. Our
Mediterranean hospitality and being guest-centred set us apart.
Caring and nurturing
Our scale allows us to maintain personal relationships with
our partners, employees, and interest groups: they are part of our
family. Likewise, we devote constant care and attention to the
management of our assets, and as a responsible Company we are committed
to society and the environment.
Thanks to our hotelier heritage, we are capable of competing
with larger businesses by offering personal touches and extras in all
our relationships. We establish deep and lasting connections.
We are always improving. We reinvent ourselves and constantly seek new ways of delighting our customers.
core attributes come to life through our five corporate values, which
can be seen in the behaviour we promote in our employees:
Proximity, experienced through the
warmth of our behaviour
coherence, which we make sure match the high standards of our
service vocation, arising from our
innovation, which guides our behaviour and